I had a friend of mine who's private details were plastered all over social media because of an over due Iinvouce of her partners, she received the dick pics and the death threats and everything I assume he was hoping for all expect for his money. Has she stepped foot into this shop before? No. Did he call her to discuss? No. Where would the drama be in doing that?! Pathetic business practise and so I rate this shop the lowest possible rating. There are other print shops you can go to in Whangarei who's service is far more efficient and professional. Try Gawdy Green, Printing.com