Company description
Covering all stages of the customer interaction journey, Touchpoint Group can help you design & execute omni-channel digital marketing, consolidate & monitor all VoC interactions and analyse all facets of unstructured text data using AI technology.
More details
- Ipiphany
- AI POWERED CUSTOMER INSIGHTS
Discover and explain changes in customer interactions & perception with your product or business by uncovering valuable insights hidden in your feedback data.
- TouchpointMX
- OMNI-CHANNEL MARKETING AUTOMATION
Marketing automation that improves business and customer outcomes by empowering you to plan, execute and report on all facets of your digital marketing communications
- TouchpointCX
- VOICE OF CUSTOMER ANALYTICS
A customer experience management platform that converts customer feedback into real-time insights and action across the entire organisation.
